Our Story: More Than Just Pool Service
The story of Elite Pool and Spa Services and Solutions began not with a business plan, but with a desperate phone call.
The call came from a man whose family weekend, the annual highlight with out-of-town relatives, hung in the balance. His pool was having issues, and with several young children headed into town that were eagerly awaiting a swim, he was nervous and running out of options. Other companies had turned him down, but when his call came to us, the answer was a simple yes. We went out and completed the work quickly and with the quality required to get his pool ready for the party.
What happened next changed everything. The customer was so relieved and grateful that he invited me to join the party later that week. As I stood on his patio, I saw the true purpose of a clean, healthy pool. It wasn’t just about sparkling water; it was about the joy on the faces of the kids splashing, and the happy memories their parents were able to create. It was a place for families to make memories.
That day, as my new friend shared his frustrations with other service providers, a clear idea was born: a pool service company could be different. It could be built on the principle of treating every customer like family.
Inspired by that single moment of happiness, we founded Elite Pool and Spa Services and Solutions, and this shared experience from that day continues to drive our actions.